May we help you?

Our client advisors will be glad to assist you with an order, a size, a repair or a question about a piece you already own. Write to us and a person — not a machine — will answer.

Write us your request

We will reply by e-mail as soon as we can, usually within one working day.

Fields marked with an asterisk (*) are required.

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For more information, see our Privacy Policy. We keep correspondence for two years and share it with no one.

Client care

Written from the atelier at Montaldo, in Piedmont, by the same people who see the pieces leave.

Monday to Friday: 9.00 – 18.30 CET
Saturday: 10.00 – 17.00 CET
Sunday and Italian holidays: Closed — a colleague in London or New York will reply the next working day.

Telephone

For anything urgent, or if you would rather speak than write.

Italy +39 011 4820 118

United Kingdom +44 20 7118 4820

United States +1 212 118 4820

By e-mail

clientcare@maisonlazydays.com — for orders, sizes, repairs and returns.

press@maisonlazydays.com — for press and editorial requests.

Before you write

Delivery times, returns, payment and the care a cashmere piece asks of you are all answered in full in our questions and answers.

Read the FAQ

Exclusive services

Book an appointment in boutique

Take an hour with a client advisor, in the quiet of a closed room: pieces set aside in your sizes, the fit adjusted, and no obligation to buy a thing. Appointments can be made in any of our boutiques, on any day they are open.

Find a boutique

Maison Lazy Days S.p.A. — Via dei Tigli 4, Montaldo (CN), Italy. Registered office and atelier.